Privacy Policy

This policy explains how we will treat your information.

By using our website and agreeing to this policy and consent to our use of cookies in accordance with the terms described below.

Except as provided in this policy, we will not provide your personal information to third parties.

We value the security of personal information and take measures to protect your personal information and data.

Collecting personal information

We may collect, store and use the following kinds of personal information:

1. information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website, including; your name, address, telephone number, email address and card details.

2. Information contained in or relating to any communication that you send to us or send through our website.

3. Information about your computer and visits to and use of this website, including; your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

4. information that you provide to us when using the services on our website, or that is generated in the course of the use of those services, including; the timing, frequency and pattern of service use.

Using personal information

We may use your personal information submitted to:

Supply to you services purchased through our website
Send statements, invoices and payment reminders to you
Administer our website and business
Send you non-marketing commercial communications
Send you email notifications that you have specifically requested
Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
Deal with enquiries and complaints made by or about you relating to our website
Keep our website secure and prevent fraud
Verify compliance with the terms and conditions governing the use of our website

All our website financial transactions are handled through our payment services provider, Barclaycard Business.

Disclosing personal information

Except as provided in this policy, we will not provide your personal information to third parties.
We may disclose your personal information to any of our employees, professional advisers, agents, suppliers or subcontractors, as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
To the extent that we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling];
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
Security of personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

We may update this policy from time to time by publishing a new version on our website.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Cookies

Our website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use both session and persistent cookies on our website.

This website is owned and operated by Inland Voyages Ltd

Hotel barge Luciole

Hotel barge cruising since 1976

Phone: 00 44 1625 576880
From USA: 011 44 1625 576880
Email: info@bargeluciole.com

23 Adlington Road, Bollington
SK10 5JT England

Quai de la Marine, Auxerre
89000 France

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